Truly Magical Commercial Services Pty. Ltd. is highly conscious of the need to meet the contractual requirements of its customers in every respect.
In order to achieve this objective, we believe that a system of a documented management procedure as required by the specification AS/NZS ISO 9001:2000 provides the best means for achieving the required level of quality services.
Truly Magical Commercial Services Pty. Ltd is in the business of providing professional cleaning and detailing services in Western Australia Accordingly the company has pursued a quality awareness program and is developing procedures and the essential skills amongst its staff to meet the accreditation requirements of the Standard. Truly Magical Commercial Services Pty Ltd will continually work towards achieving higher levels of quality, productivity, efficiency and acceptance with its customers.
In short, Truly Magical Commercial Services Pty Ltd will strive towards efficiency and excellence. TMCS Pty Ltd is committed to complying with the requirements of the standard and to continually improve the effectiveness of its quality management system.
The company is aware that this cannot be achieved without the support and involvement of every member of the organization and will make all attempts to provide training, direction, encouragement and participation towards this endeavour.
TRULY MAGICAL COMMERCIAL SERVICES PTY LTD enjoys the reputation of being a provider of quality service. We intend not only to keep this reputation, but to continually improve our service to clients.
This is achieved by:

• The development and implementation of a quality management system.
• Keeping abreast of industry requirements and changing our procedures accordingly.
• Stringent attention to customer’s requirements and requests.
• Establishing and maintaining regular contact with clients and staff.
• Selecting experienced professional staffs that is neatly attired, courteous and friendly.
• Providing formal and ongoing training for all staff.
• Providing complete and thorough staff induction.
• Adopting safe and proper work practices.
• Adopting and continuously improving environmentally safe work practices.